Delivery Policy for Honymtown
Effective Date: March 13, 2025
At Honymtown, we are committed to providing our customers with fast, reliable, and efficient delivery services. Below is an overview of our Delivery Policy to ensure clarity and transparency regarding shipping and delivery.
1. Shipping Methods
We offer a variety of shipping methods to ensure that your orders are delivered in a timely manner. Available shipping options and their costs will be displayed at checkout based on your location and the items in your order. Shipping options typically include:
- Standard Shipping: Estimated delivery time is 5-7 business days.
- Expedited Shipping: Estimated delivery time is 2-3 business days.
- Next-Day Shipping: Available for select products and orders placed before 2:00 PM local time.
2. Shipping Costs
Shipping costs will be calculated during checkout, based on the shipping method selected, your location, and the size/weight of your order. Free shipping may be available for certain products or during promotional periods, which will be clearly indicated at checkout.
3. Order Processing Time
Processing Time: Orders are generally processed within 1-2 business days from the time of payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Custom Orders: If your order includes custom or personalized items, additional processing time may be required. We will notify you of the estimated delivery date at checkout.
4. Delivery Timeframe
- Standard Shipping: 5-7 business days.
- Expedited Shipping: 2-3 business days.
- Next-Day Shipping: 1 business day (if ordered before 2:00 PM local time).
Please note that delivery times are estimates and may vary depending on external factors such as carrier delays, weather conditions, and other unforeseen circumstances.
5. Shipping Address Accuracy
It is your responsibility to provide an accurate and complete shipping address at the time of checkout. Honymtown is not responsible for delays or misdeliveries caused by incorrect or incomplete address information. Please double-check your address before submitting your order.
6. Tracking Your Order
Once your order has been processed and shipped, you will receive a confirmation email with tracking information. You can use the provided tracking number to monitor the status of your shipment. Please allow 24-48 hours for tracking updates to appear after receiving the shipping confirmation.
7. Shipping Restrictions
Delivery Locations: We currently ship within the United States. For international shipping, please contact us for availability and pricing.
P.O. Boxes: We do offer shipping to P.O. Box addresses, but please note that delivery may take longer depending on the carrier.
8. Damaged or Missing Items
If your order arrives damaged or an item is missing, please contact our customer service team immediately at info@honymtown.xyz or call 307-621-0431. Be sure to provide your order number and include photos of the damage (if applicable). We will assist you in resolving the issue, which may include sending a replacement or issuing a refund.
9. Undeliverable Packages
If your order is returned to us as undeliverable (e.g., incorrect address or refusal of delivery), we will contact you to arrange for reshipment. Additional shipping fees may apply in such cases.
10. Customer Responsibility
It is your responsibility to ensure that someone is available to accept delivery at the provided address. If the package is left unattended and subsequently lost, we are not responsible for the loss.
11. Contact Us
If you have any questions or concerns regarding shipping, delivery, or your order, please contact us:
Honymtown
768 Jermain Grove, Apt. 738
81573-2393, Elinoreborough, Wisconsin
United States
Phone: 307-621-0431
Email: info@honymtown.xyz
Website: honymtown.xyz